CAREERS AT THE OCC
Veterinary Receptionist - Botley Clinic
Part-Time position 28.10.21 NOW FILLED
Oxford Botley and Marston
If you think you have the skills to join our excellent reception team at one of our Oxford clinics then please keep and eye out for future vacancies
The desire to deliver a high level of client care and to create a welcoming and friendly atmosphere in our practices is crucial to us. Applicants should be able to empathise with clients and colleagues alike, have a love for customer service and be confident working in a busy working environment.
The role includes general reception and admin duties, such as answering the phone, dealing with queries, and taking messages accurately, booking appointments, taking payments, replying to emails and supporting the clinical team in the smooth running of the Clinics. If you like to work in a controlled environment where your full list of tasks is completed each day this job is not for you. You need to be fast thinking, flexible, efficient, and resilient, 2 days are never the same.
Previous customer service experience is essential i.e. relevant experience in either Veterinary, medical or other highly customer focused receptionist role
Computer literacy and competency; able to multi-task; the ability to remain calm in a busy environment whilst dealing with emergencies; a passion for providing a high standard of client care; have effective communication; numeracy and time management skills. The position will best suit a proactive and enthusiastic individual able to prioritise and multitask under pressure.
We recognise the vital role receptionists play and that they are important members of our Clinics. We provide various training courses and opportunities to each member of our reception team, so if you have a passion, we will help you grow.
Please send your CV along with a covering letter explaining why you are the right candidate for the role, stating the role you are applying for to firstname.lastname@example.org Closing date 11.11.21